Privacy Policy

Legal Business & Contact Information

Legal Business Name: OutGen

Support Email: jackz@outboundgeneration.com

Business Phone: (513) 478-8324

Business Address: 8761 South Shore Place, Mason, Ohio 45040 United States

OutGen understands that your privacy is important. We are committed to protecting the personal information you provide while using this website.

By using this website, you agree to the terms of this Privacy Policy. “We,” “our,” and “us” refer to OutGen. “You,” “your,” “visitor,” or “user” refers to the individual accessing this website.

Personal and Non-Personal Information

What Is Non-Personal Information?

Non-personal information does not directly identify you. We may collect information such as your browser type, device, IP address, referring website, pages visited, and time spent on our website.

We may use this information to monitor website performance, understand visitor activity, and improve our services.

What Is Personal Information?

Personal information identifies you as an individual. This may include your:

• Name
• Email address
• Telephone number
• Business name
• Communication records or support requests

Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and related technologies to understand how visitors use our website and improve their experience.

Third-party providers may also use cookies to provide analytics, hosting, or website security services.

You can disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

How OutGen Uses Personal Information

OutGen may use your personal information to:

• Respond to your direct support inquiries and communications
• Provide and maintain our done-for-you automation services
• Send essential account or service-related notices
• Improve our website performance and user experience
• Maintain accurate internal business records
• Comply with applicable legal requirements

Strict Non-Sharing Policy for Mobile & SMS Data

OutGen does not sell, buy, rent, trade, or share lead or phone contact information with any third parties for marketing or promotional purposes.

SMS Communications & Disclosures

If you have separately opted in to receive SMS text communications regarding the OutGen communication program, you may receive text messages related to your account or service requests.

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any text message. Upon sending STOP, you will receive a confirmation message and will receive no further SMS messages.
• For assistance, reply HELP or contact us directly at jackz@outboundgeneration.com.

Consent to receive SMS messages is not a condition of purchasing any service.

Information Security

We use reasonable administrative, technical, and operational safeguards to protect personal information from loss, misuse, unauthorized access, alteration, or disclosure.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. OutGen is not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

Accessing, Correcting, or Deleting Information

You may request access to, correction of, or deletion of personal information you submitted through this website.

To submit a request, contact us at jackz@outboundgeneration.com.

Children’s Privacy

OutGen does not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through our website, please contact us.

Changes to This Policy

OutGen may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or our privacy practices, contact us at jackz@outboundgeneration.com.